Contents of This Notice
1 Data We Gather
To deliver and enhance our offerings, we collect the following categories of information:
- Identity & Contact Details: Full name, email address, postal address, phone number, and organization name when you register or make a purchase.
- Business Profile: Company name, sector, employee count, and specific needs related to B2B transactions.
- Order & Payment Records: Products purchased, order history, billing details, shipping preferences, and transaction amounts.
- Technical & Device Data: IP address, browser version, device identifiers, operating system, and browsing actions via analytics platforms.
- Communication Logs: Support tickets, chat transcripts, feedback forms, and survey replies.
- Marketing Selections: Your preferences for receiving promotional messages and special offers.
2 Purposes of Data Usage
- Fulfill, manage, and deliver custom promotional merchandise orders
- Offer tailored customer support and troubleshooting assistance
- Send order confirmations, shipment tracking, and important service alerts
- Enhance our product catalog, website features, and overall user journey
- Perform market analysis and track usage trends to optimize business operations
- Detect and prevent fraud, unauthorized access, and other security issues
- Meet legal obligations and industry regulations
- Distribute marketing materials only after obtaining your consent where legally required
3 When We Share Your Data
- Third-Party Vendors: Authorized partners that handle payment processing, order production, shipping logistics, customer service, and IT systems.
- Corporate Events: In cases of merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
- Legal Demands: When compelled by law, subpoena, or government request to protect our rights, users, or property.
- Explicit Consent: With your clear permission for other purposes disclosed at the time of collection.
Our Promise to You
We never sell, rent, or trade your personal data to outside parties for their own marketing without your explicit approval. Every service provider we engage is bound by strict confidentiality and data protection agreements.
5 How We Protect Your Data
- Encryption of sensitive information during transmission using TLS/SSL protocols
- PCI-compliant payment gateways for all financial transactions
- Routine security testing and vulnerability scans
- Strict access controls and multi-factor authentication where possible
- Ongoing staff training on data privacy and security best practices
- Automated backups and business continuity plans
While we implement industry-standard safeguards, no online system is 100% immune to risks. We continuously update our security measures to counter emerging threats.
6 Your Privacy Controls
- Access: Ask for a copy of the personal data we hold about you
- Rectification: Request corrections to inaccurate or outdated information
- Erasure: Ask us to delete your data when it is no longer needed or you withdraw consent
- Restriction: Limit how we process your data in certain situations
- Portability: Obtain your data in a machine-readable, commonly used format
- Objection: Oppose specific processing activities based on your circumstances
- Withdraw Consent: Revoke any previously given permission for data processing
- Marketing Opt-Out: Unsubscribe from promotional messages at any time
To exercise any of these rights, please reach out using the contact details in Section 9. We will respond within 30 days.
7 Minor's Information
Our website and services are not intended for individuals under 16 years old. We do not intentionally collect personal data from minors. If we discover that we have inadvertently obtained such information, we will promptly delete it from our systems.
If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can take appropriate action.
8 Changes to This Policy
- Revise the "Last Revised" date at the beginning of this document
- Display a visible alert on our website before significant changes become effective
- Send email notifications or in-account messages when appropriate
We encourage you to review this Privacy Notice periodically to stay aware of how we safeguard your information. Your continued use of our services after any modifications indicates acceptance of the revised policy.
Have Questions About Your Privacy?
We value openness and are here to answer any concerns about your personal data.
10255 E 25th Ave Unit 16, Aurora, CO 80010
(983) 955-7299
inquiry@steadyflowswag.com
Mon-Fri: 9:00 AM - 5:00 PM PT
For privacy-related requests or to speak with our Data Protection Officer, please use the email address above.